Case Management

EEO Training Experts

Through our partnership with a leading case management provider, we offer access to a confidential hotline reporting and case management platform that helps organizations detect, document, and resolve workplace misconduct before it becomes a costly public problem. Whether it's harassment complaints, policy violations, theft, or fraud, this platform gives you everything needed to receive reports, trigger investigations, and track outcomes — all in one secure place. No more managing sensitive reports through email threads or spreadsheets. Case history stays complete, auditable, and accessible online, with optional anonymous reporting and end-to-end encryption built in.

Key Features

If your organization is interested in the following, we are here to help:

Multi-Lingual Web-Based Reporting

A completely anonymous reporting option with custom landing pages, provided at no additional cost in fourteen languages.

Automatic Release

Reports are automatically released to a designated representative, or optionally triaged by the case management team.

Live Training

Live training sessions for designated employees.

Unlimited Use

An unlimited number of reports and users.

Dedicated Inbox

An email inbox and optional voicemail reporting line, including automatic transcription of voicemail reports into the case management platform.

End-to-End Encryption

Fully encrypted to protect sensitive data.

Co-Branded Websites

Custom websites highlighting independent third-party intake.

Chat Function

Communication with reporters, including messaging and the ability to share key documents.

24/7 Accessibility

Reports accessible and searchable 24/7 from any device, and may be received in any language.

Report Tracking

Tracks both intake and internal responses and actions, including case notations and a case change log.

Workplace Announcement Materials

Electronic copies of printable workplace announcement materials, with custom landing page QR codes and instructional materials.

Analytics

Determine problem areas and track trends.

Custom Reporting

Fully customizable reporting with a completely auditable record.

AI Case Summary

An optional AI-generated case summary feature to streamline review.

Search Functions

Global and targeted search functions, with case aging alerts.

Resources Tab

Quick access to helpful content and reference materials.

Multi-Source Entry

The option to enter reports received from other sources, such as HR reports or litigation requests.

MFA & Security

Optional Multi-Factor Authentication and password expiration.

User Credentials

The ability to designate resources with unique user credentials and optional access-level restrictions.

Remediation Docs

Detailed remediation planning and execution documentation.

Why This Partnership Works for You

This case management platform was designed by compliance professionals for compliance professionals. It empowers organizations to detect misconduct early — saving revenue, reputations, and relationships — and alerts you to key issues that may threaten your brand or reputation, or cause legal exposure, before they become costly public problems. Beyond the platform itself, dedicated professionals are available for additional support services, including report triage, internal investigations, and remediation counseling. Additional services include compliance program formation, counseling, and audits; due diligence; policy and procedure development and review; employee trainings; remediation counseling; and forensic audits.

Happy Colleagues

What to Expect

Accessibility

Reports are accessible and searchable 24/7 from any device, and may be received in any language. Resources can be designated with unique user credentials and optional access-level restrictions.

Customer Service

Case management professionals are available for additional support services, including report triage, internal investigations, and remediation counseling.

Ongoing Support

Report history remains easily accessible and secure. Intake and internal responses are tracked automatically, including case notations and a case change log, with case aging alerts and analytics to help you determine problem areas and track trends over time.